Social Media Chatbots

Your Followers Are Ready to Buy. They're Just Not Getting a Reply.

Every unanswered DM is a missed opportunity. Every comment without a reply is a conversation that never happened. We build social media chatbots that respond instantly, capture leads and convert followers into customers around the clock.

Your Social Media Presence Is Working. Your Response Rate Probably Isn't.

People see your content, visit your profile and send a message. If that message sits unanswered for hours, or gets a generic reply two days later, the moment is gone. They have moved on to someone who responded.

Social media moves fast. Your responses need to match that speed.

DMs going unanswered for hours or daysBy the time a reply goes out, the person has already found someone else. On social media, the business that responds first almost always wins the sale
Comments with no follow-upSomeone comments asking about pricing or availability and gets a like at best. That comment was a buying signal and it went nowhere
Followers that never become customersYou have an audience that already knows and likes you. Without a system to move them from follower to enquiry to sale, most of that attention goes to waste
Time lost to repetitive DM conversationsAnswering the same questions about pricing, availability and process manually dozens of times a week is not a good use of anyone's time

What We Actually Build

Every chatbot is built around your business, your tone and your audience. It handles the conversations so you can focus on the work.

Automated DM Responses

Every incoming DM answered instantly with a response that matches your tone and moves the conversation forward. No delay, no missed messages, no follower left waiting regardless of the time of day.

Comment-to-DM Funnels

When someone comments a keyword on your post or Reel, they automatically receive a personalised DM with whatever you want to send them. A lead magnet, a discount code, a booking link or more information about your service.

Lead Capture and Qualification

The chatbot asks the right questions to understand what the follower needs and whether they are the right fit, collecting their details and routing qualified leads directly to you or your CRM.

Appointment Booking via DM

Interested followers can book a call or consultation directly from the conversation without leaving the app. The slot is confirmed, a reminder sent and it lands in your calendar automatically.

Story and Post Automation

Automated responses to story mentions, story reactions and post interactions. Every touchpoint on your profile can trigger a conversation that moves the follower closer to becoming a customer.

CRM and Tool Integration

Every lead captured, every conversation outcome and every booking flows directly into your existing tools. Nothing needs to be manually logged and nothing gets lost between platforms.

Up and Running in Days, Not Months

Tell us about your business and your audience. We handle the build, the setup and the ongoing management.

01

Free Audit

We learn about your business, your audience, the questions you get most often and what a good enquiry looks like. Everything the chatbot needs to handle conversations properly on your behalf.

02

We Build It

Your chatbot is built, your flows are set up, and everything is tested thoroughly before it goes live. We connect it to your CRM and calendar so leads land exactly where they need to.

03

Conversations Convert

Every DM and comment handled automatically from day one. We monitor performance, refine flows and update the chatbot as your offering or audience changes.

What the Numbers Say

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of Queries Handled Automatically

Social media chatbots can handle up to 80% of common customer queries, reducing response times by 70% and freeing your team entirely

Source: Quidget 2025
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More Leads from Comment Automation

Businesses using comment-to-DM automation see 3 times more leads and sales compared to the traditional link-in-bio approach

Source: Spur 2025
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of Instagram Users Shop Weekly

44% of active Instagram users make purchases through the platform every week, making DM automation a direct revenue channel

Source: Quidget 2025

Who This Is For

Social media chatbots work for any business that has an active presence on Instagram, Facebook or WhatsApp and wants to turn that audience into actual revenue.

Businesses Getting DMs They Can't Keep Up With

If your inbox is full of messages that take hours to work through, a chatbot handles the volume instantly so every follower gets a response and no opportunity is left waiting.

Businesses Running Content That Drives Enquiries

If your posts and Reels generate comments and DMs but those conversations don't convert consistently, a chatbot turns that engagement into a structured sales or booking flow.

Businesses Selling Products or Services Through Social

If Instagram or Facebook is already part of your sales channel, a chatbot makes it a proper pipeline with qualification, booking and follow-up built in rather than ad hoc conversations.

Businesses That Get Enquiries Out of Hours

Most social media activity happens in the evening and at weekends. A chatbot means enquiries that come in outside working hours are captured, qualified and responded to immediately rather than sitting until Monday.

Businesses Spending on Paid Social

If you are running ads on Instagram or Facebook, click-to-DM campaigns with a chatbot behind them convert at a significantly higher rate than ads pointing to a landing page. Every pound of ad spend works harder.

Businesses With a Growing Audience and No System

If your following is growing but it isn't translating into revenue, a chatbot gives your audience a clear path from follower to enquiry to customer without relying on anyone to manually manage it.

Ready to Turn Your Followers Into Customers?

Book a free audit and we'll show you exactly how a social media chatbot would work for your business and what it could do for your revenue.

Get Your Free Audit →