Elevate Your Business With Custom AI Automation

We help companies automate their workflows, streamline repetitive tasks, and enhance client engagement.

Trusted by Businesses Across Multiple Industries

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You Can't Beat AI... So Why Not Use It?

With the public launch of OpenAI's ChatGPT and GPT-4 LLM, the incredible potential of AI is becoming undeniable. We specialise in integrating this cutting-edge AI innovation into your business operations, transforming how you connect with clients, manage tasks, and stay ahead in your industry.

Stop Losing Hours on Repetitive Tasks

Using powerful workflow automations, we can help you automate repetitive and time-consuming tasks.

Let AI Take Over 80% of Customer Support

Using the capabilities of AI chatbots trained on all of your company data, you will be able to handle 80% of your support tickets with AI.

Simplify New Employee Onboarding with AI

Chatbots for internal use can make your employee's life 10x easier, and make them 10x more productive.

Customer support chatbots

We build custom chatbots trained on all of your company data.

Trained to understand the nuances of your offerings and company data, these chatbots effectively handle a wide range of enquiries, streamlining the processes of both lead generation and customer support.

Workflow automations

Manually doing repetitive tasks not only takes more time but also leaves room for human error. By creating AI workflow automations for your specific needs, you'll be able to offload hours of work.

Chatbots for internal use

Chatbots are not only useful for customer support. Internal use chatbots can be used for a variety of tasks - like helping onboard new employees, answering common questions, or scheduling calls.

Our Process

01

Book your free discovery call

On this call you'll share a little more about your company, the processes you have in place, and we will suggest areas in which AI can help you.

02

Planning & strategy session

If we're a fit, after the discovery call we will start planning the course of action. We'll schedule a Strategy Session call where we will share with you the next steps, and adjust the plan if needed.

03

Development

Once we've agreed on the strategy and plan of action, we get to work and start developing your new AI solutions.

04

Deployment + Optimisation

Once we're ready with the development, we will deploy the product and start looking for potential areas of improvement.

Partnering with Top Technology Platforms

We work with industry leading technology providers to deliver reliable solutions that simplify workflows and connect essential applications. With access to the latest tools and specialized expertise, we help businesses create scalable systems to optimize operations and enhance productivity.

Conveyor Belt Circles
Voiceflow
PandaDoc
Jotform
Monday.com
ManyChat
Shopify
WooCommerce
ActiveCampaign
HubSpot
Zapier
Salesforce
Make App
Salesforce

Hear From Our Clients

Frequently Asked Questions

Figuring out which process to enhance using Al can be tricky for business people. If you have a business problem where you feel that the solution might be hidden in data and can’t be solved with simple rules, Al could be the answer.


To define an Al use case, you’ll need the help of an Al team, the person who knows the most about the issue (the problem owner), and technical specialists who understand how to deal with the problem in the technical world.

AI’s capabilities are broad and can vary greatly depending on the specific needs of your business. It’s ideal for automating long, manual, and mundane processes that might be overlooked for automation.

If your business involves repetitive tasks, data analysis, or customer service inquiries, AI could significantly streamline these operations. Evaluating the specific pain points in your workflow can help determine if an AI solution is right for you.

The implementation time for an AI solution varies on a case-by-case basis. Some automations, despite appearing complex, can be implemented quickly, especially if the process is well-defined and the data is readily available. However, companies with larger datasets, more data points, or multiple platforms to integrate may experience longer setup times. Our goal is to have your chosen automation up and running swiftly, helping to streamline your business operations as quickly as possible.

Not necessarily. Automations are designed to save staff time by taking over mundane and lengthy manual tasks. This allows your team to focus on more strategic, value-added activities that contribute to business growth. AI isn’t a direct replacement for employees but rather a tool to enhance productivity and efficiency. It can free up staff to work on areas that require human creativity and judgment, ultimately supporting your team’s efforts and business scalability.

Schedule Your Free Audit Call

AI automation, your shortcut to smarter work.

Zappflow

17 Walker Street
Edinburgh
United Kingdom
EH3 7NE

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